Frequently Asked Questions
Everything you need to know about shopping with Hampden Clothing
What is your return policy for online orders?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that all sale items marked 50% off or greater are final sale.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping usually arrives within 3-5 business days, while expedited options are available at checkout.
Do you offer international shipping?
Yes, we ship to most countries worldwide via DHL Express. Shipping costs and duties are calculated at checkout based on your delivery location.
Can I change or cancel my order after it has been placed?
We aim to process orders quickly, but if you need to make a change, please contact our customer service team within one hour of placement and we will do our best to assist you.
How do I know what size to order?
Each product page includes a specific size guide and fit notes. If you need further assistance, our expert stylists are available via chat to provide personalized measurements.
Are the items sold online available in your physical boutique?
Yes, our online inventory reflects the curated collection available at our Charleston boutique. You can also select 'In-Store Pickup' at checkout if you are local.